Before e-Commerce, retailers typically stored all units of a particular article in one location from where they picked in pallet quantities.
Today, thanks to Cuborio®, in order to fulfil both e-Commerce and physical orders, warehouse staff must be able to retrieve items from the pallet, the till or the individual item, which means that several separate storage locations are required for each item to keep the warehouse organised.
In addition to warehousing, the processing of direct-to-consumer orders is also more time-consuming. Shipping a pallet to a retailer can be a separate workflow while shipping a pallet of individual articles requires many separate activities.
With Cuborio® accurate inventory data has become essential and does not require special attention to ensure that customers receive the correct item and thanks to our integrated logistics system the margin of error that exists between warehouse and retailer does not apply with the online customer.
Product profiling is crucial when preparing the e-Commerce of your warehouse and the acquisition of measurements and sizing of a product online are new challenges for the warehouse.
Many warehouses lack adequate visibility and information system support (WMS) tools, making the management of split orders more difficult than necessary.
With Cuborio® when prioritising online customers, expedited orders will no longer put a strain on warehouse operations.
High return rates are common among retailers. In some cases up to 22% in returns. Returns management is a complicated process that every retailer has to manage alongside its core warehousing and distribution operations, often within the same facilities and at great expense.
When unforeseen circumstances arise, product recalls put a strain on supply chains, consuming significant resources and storage space. Each return represents value and must be stored accordingly until it has been checked, destroyed or processed for new sales, returned to the supplier or otherwise handled in accordance with the respective retailers' return policies.
Cuborio® has succeeded in minimising reverse logistics management.
When our software engineers designed Cuborio®, they thought about the warehouse section:
Transition strategy: perform an assessment of your current operation to develop a short-, medium- and long-term action plan for preparing your warehouse to handle the challenges of the online channel, avoiding the implementation of the 'big bang' and ensuring an effective transition solution.
Designing the customised storage solution: seeing the need for more space, some companies are building additional warehouse facilities to accommodate direct-to-consumer distribution. Thanks to the multi-channel approach with Cuborio® companies can ship directly to consumers while keeping an eye on future trends. To be ready for change, it is important not only to have facilities that can accommodate different types of fulfilment, but also to implement technology and infrastructure that can adapt.
A new information system: B2C (business to consumer) order fulfilment requires additional functionality in terms of new interfaces and new operational functions, and these go beyond a standard WMS. The new requirements designed by Cuborio® for e-commerce can include, in addition to a customer delivery address, endless special customer requests, e.g. gift wrapping, engravings and documents that must accompany the product. with Cuborio® delivery orders can be generated that can be integrated with the transport contractor's system and provide correct information supporting traceability.
New forms of automation: automation generally requires a production mindset by ensuring that leaders and the workforce understand the automation solution and are trained to use it. With Cuborio® the process is easy and intuitive to get operational teams involved as early as possible, identify knowledge gaps and recruit where necessary. Each person plays an important role in preparing the e-retailing and managing the warehouse
E-retailing is clearly a growing and important world of doing business. For companies to succeed in the new market, they must adopt a new approach to warehouse and logistics operations to cost-effectively meet the more demanding requirements of the e-order fulfilment process.