General questions about Cuborio

What is Cuborio?

Cuborio is an Italian CMS (Content Management System) designed by computer engineers that allows you to create and manage e-commerce in an intuitive way, with advanced tools for customisation, online sales and integration with external services.

Why choose Cuborio over other platforms such as Shopify or WooCommerce?

Cuborio offers a unique balance between ease of use and flexibility, with advanced features that do not require technical expertise. It is also optimised for the Italian and European markets, with multilingual support using artificial intelligence, automated VAT and integrated logistics solutions.

Features and customisation

Can I customise the design of my e-commerce site with Cuborio?

Yes! Cuborio offers modern responsive templates and a drag-and-drop editor to change layouts, colours, fonts and much more, without the need for code. For advanced needs, you can use custom CSS/HTML.

Does Cuborio support configurable products (e.g. colour/size variants)?

Yes, you can create products with infinite variations (e.g. sizes, colours, materials) and manage your inventory in an advanced way.

Is it possible to sell digital products or services?

Of course! Cuborio supports the sale of physical products, digital products (downloads), subscriptions, and services.

Payments and security

What payment methods can I integrate?

Cuborio supports major gateways such as PayPal, Stripe, Satispay, bank transfers and credit cards. It is also possible to integrate local solutions (e.g. Nexi) or instalment payments.

Is the site secure and GDPR compliant?

Yes, Cuborio includes SSL certificates, data encryption and tools for compliance with European privacy regulations (GDPR).

Logistics and orders

Can I manage multiple warehouses or international shipments?

Yes, you can set up multiple shipping points, calculate costs based on weight/destination and integrate couriers such as DHL, Bartolini or GLS.

How does order management work?

The centralised interface allows you to track orders, manage returns, print labels and send automatic notifications to customers.

Prices and pricing plan

How much does Cuborio cost? Are there any hidden costs?

Cuborio offers flexible, clear, one-off costs/investments with no sales commissions. Costs vary depending on the features required (e.g. how many payment systems need to be integrated, warehouse and accounting connector, electronic invoicing, etc.).

Is a video call on the back end and free functionality available?

Yes, you can try Cuborio for free with the assistance of one of our technicians who will show you the features and ease of use in a free, recorded video call.

Migration and support

Can I migrate my existing e-commerce to Cuborio?

Yes, the Cuborio team offers tools and assistance to migrate products, customers and orders from platforms such as Shopify, WooCommerce or Magento.

What technical support is included?

Support via chat, email and telephone in Italian, as well as detailed documentation and video tutorials.
SEO and marketing

Does Cuborio help with SEO?

Absolutely! It includes automatic search engine optimisation, SEO-friendly product listings, meta tag management, customisable URLs and integration with Google Analytics.

Can I integrate marketing tools such as email automation or discounts?

Yes, Cuborio supports coupons, time-limited discounts, email campaigns (with integration with Mailchimp or native tools) and cross-selling promotions.

Scalability

Can Cuborio handle a large volume of products and traffic?

Yes, the infrastructure is scalable and designed for e-commerce with thousands of products and traffic spikes without slowdowns.

Do you have any other questions?

Contact our team!

General questions

What does eCommerce mean?

E-commerce, or electronic commerce, is the sale and purchase of goods/services online.

How many types of eCommerce are there?

Mainly, it is possible to create B2B (business to business) and B2C (business to consumer) eCommerce, C2C (consumer to consumer), C2B (consumer to business), multivendor marketplaces, mCommerce, qCommerce, dropshipping and booking commerce.

What type of eCommerce is Amazon?

Amazon is a B2C and C2C multivendor marketplace (with third-party sellers).
Starting an e-commerce business

How do you start an e-commerce business?

  1. Choose your product/niche.
  2. Select a platform (Shopify, WooCommerce, Magento, Cuborio, etc.).
  3. Set up payments, logistics and marketing.

How much money do you need to start an e-commerce business?

From a few hundred pounds (dropshipping) to thousands (own warehouse).

What do you need to open an e-commerce business?

  • VAT number (if professional).
  • E-commerce platform.
  • Payment methods.
  • Marketing strategy.

What happens if I open an e-commerce business without a VAT number?

If you exceed the hobby limits (approximately £5,000/year), it becomes a continuous and habitual online sales activity and you need a VAT number by law.

How long does it take to open an eCommerce business?

From a few days (ready-made solutions) to weeks (customised configuration).

E-commerce platforms

What is the best e-commerce platform?

It depends on your needs:

  • Shopify (easy, paid).
  • WooCommerce (flexible, on WordPress).
  • PrestaShop/Magento (for experts).
  • Cuborio (in Italian, fully customisable)

How much does an eCommerce site with Shopify cost?

From £29/month (basic plan) + transaction and theme costs.

How much does a WooCommerce e-commerce site cost?

Domain + hosting (from £45-180/year) + extensions (variable).

How can I create a free eCommerce site?

With WooCommerce (but you need a domain and paid hosting) or freemium solutions such as Wix.

Costs and Management

What are the fixed costs of an eCommerce site?

  • Hosting (€5-500/month).
  • Software licences (if necessary).
  • Marketing (advertisements, SEO).
  • Shipping.

How much does it cost to maintain an e-commerce business?

From £50-100/month (basic) to thousands for high volumes.

How much does PayPal cost for e-commerce?

~3.4% + £0.35 per transaction in Europe.

How much does it cost to advertise an e-commerce site?

From £80/month (Google Ads/Facebook Ads) to unlimited budgets.

Logistics and payments

How does eCommerce shipping work?

You can use couriers (BRT, DHL, UPS) or dropshipping services (without a warehouse).

Which courier should you choose for e-commerce?

BRT, DHL, UPS for domestic shipments; international couriers for exports. 

Are there price comparison sites for shipping?

Yes, among the best are Cloppy.it, Packlink, Paccofacile, etc.

What are e-commerce payment methods?

The main payment gateways for e-commerce are: cards, PayPal, Stripe, bank transfers, BNPL (e.g. Klarna).

Performance and marketing

How can I increase e-commerce sales?

  • SEO.
  • AIO.
  • Ads (Google/Facebook).
  • Email marketing.
  • Offers and discounts.

How is the eCommerce conversion rate calculated?

(Completed orders / Total visitors) × 100

Market and statistics

How many eCommerce businesses are there in Italy?

Over 300,000 (and growing).

How many Italian companies have an e-commerce site?

Approximately 15% of SMEs (source: Politecnico Milano).

How much is the e-commerce market in Italy worth?

Over €80 billion (2024).

Professional figures

What is the name of someone who manages an e-commerce site?

E-commerce Manager.

What does an E-commerce Manager do?

They manage sales, marketing, logistics and digital strategy.

Who creates e-commerce sites?

Web agencies, freelancers or independently with no-code platforms.